Refund policy

Returns & Refunds Policy

We want you to love your purchase! If you are not entirely satisfied with your order, we're here to help.

1. RETURNS
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, you can contact us at support@diamondofdestiny.mom. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. NON-RETURNABLE ITEMS
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods. Please get in touch if you have questions or concerns about your specific item.

4. SHIPPING COSTS
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. CONTACT US
If you have any questions on how to return your item to us, contact us at support@diamondofdestiny.mom or call 904-909-7556.